Frequently Asked Questions
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1847 NYC: Frequently Asked Questions
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Brand & Products
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Q: What is the story behind 1847 NYC?
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A: 1847 NYC is a brand established in 2024, inspired by the rich history and vibrant spirit of New York City. We combine timeless elegance with modern innovation to create premium shirts, perfumes, and bags for the discerning individual.
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Q: What makes your products special?
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A: We focus on quality craftsmanship, using the finest materials and collaborating with skilled artisans. Our shirts feature impeccable tailoring, perfumes boast unique and evocative blends, and bags offer both style and functionality. We also pay attention to subtle details that elevate each piece and tell a story.
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Q: Where are your products made?
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A: We source materials and partner with manufacturers from around the world, carefully selecting those who share our commitment to quality and ethical practices.
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Shipping & Returns
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Q: What are your shipping rates?
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A: Shipping rates vary depending on your location and the order value. You can see the estimated shipping cost during checkout. We offer free standard shipping on orders above a certain amount.
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Q: Do you ship internationally?
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A: Yes, we ship to most countries worldwide. International shipping rates may vary.
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Q: What is your return policy?
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A: We offer a hassle-free return policy within 7 days of purchase. You can return unworn and undamaged items in their original packaging for a full refund.
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Q: How do I return an item?
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A: To initiate a return, please visit our website or contact our customer service team. We will provide you with a return authorization number and instructions.
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Additional FAQs
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Q: Do you offer gift wrapping?
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A: Yes, we offer beautiful and eco-friendly gift wrapping for an additional fee.